Reporting back.
Late follow-up. I did not do what was suggested, I did something adjacent, and it worked; posting the difference in case it matters to somebody.
LibrarianMeg said:Practical: whatever you change, write down the date and the reason.
There is a second half to this that has not been said yet. The mechanism and the magnitude are separate questions. Agreeing that something happens says nothing about whether it happens enough to act on.
Reprising the part of this that the last few posts have moved away from:
Went back through my own correspondence with an earlier supplier and the warning signs were all there in the replies, weeks before the quality changed. I was reading the product and not the behaviour.
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View ResultsFollowing on from LibrarianMeg — and this may be the naive question:
How long did you give it before you decided it was working?
lisa_labSD said:Went back through my own correspondence with an earlier supplier and the warning signs were all there in the replies, weeks before the quality…
Filing a mild objection. Mild because I might be wrong; an objection because nobody has addressed the case that does not fit. The counter-case has not been addressed. Somebody upthread described the situation that does not fit, and the thread moved on rather than engaging with it, which is the failure mode this board is supposed to avoid.