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Evidence-based GLP-1 & peptide discussion since 2023
ForumsMarketplace & ListingsTelehealth provider directory — need advice Page 2

Telehealth provider directory — need advice

sophie_paris Thu, May 30, 2024 at 7:00 PM 63 replies 3,076 viewsPage 2 of 13
anders_CPH
Senior Member
1,567
7,234
Feb 2024
Copenhagen, DK
Jun 1, 2024 at 6:39 AM#6
pete_manc_UK said:
My insurance denied my PA related to cost and coverage.

I read this differently from pete_manc_UK, on substance rather than tone. The affordability discussion here usually stops at individual tactics. At list price this class is out of reach for most of the people who would benefit, and no amount of appeal strategy changes that — it is a pricing problem wearing a paperwork costume.

24 19CryptoCarl, MariaRD, AussieAnna and 21 others
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DoseLogDan
Member
201
567
Feb 2025
Montana
Jun 1, 2024 at 8:54 PM#7
sophie_paris said:
Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the…
sophie_paris said:
...my insurance denied cost and coverage coverage because...

Insurance denial is the single biggest barrier to GLP-1 access. Let me share the appeal framework that worked for me and several community members:

  1. Document medical necessity (BMI, comorbidities, failed alternatives)
  2. Reference clinical practice guidelines (AGA, AACE, Endocrine Society)
  3. Cite cost-effectiveness data (preventing diabetes/surgery saves money long-term)
  4. Request peer-to-peer review between your doctor and the plan's medical director
  5. File external appeal with your state insurance department if internal appeal fails

Don't accept the first denial. The appeal process exists for a reason.

23 18Dr.AddMedPHL, newstart_MO, mia_MS2 and 20 others
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Dr.EndoIndy
Member
267
1,234
Oct 2024
Indianapolis, IN
Jun 2, 2024 at 11:10 AM#8
anders_CPH said:
The affordability discussion here usually stops at individual tactics.

Insurance update relevant to cost and coverage: I just got my prior auth approved through UnitedHealthcare after 3 attempts.

What finally worked: a letter from my endocrinologist documenting BMI history (>3 years), failed diet attempts, comorbidities (sleep apnea + prediabetes), and referencing the SURMOUNT trial data.

If your PA keeps getting denied, don't give up. Request a peer-to-peer review between your doctor and the insurance medical director. That's what finally broke through for me.

22 17marcus_mpls, DeniseRN_TPA, SandraNC_45 and 19 others
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maria_elpaso
Member
312
1,456
Sep 2024
El Paso, TX
Jun 3, 2024 at 1:26 AM#9

A narrower follow-up, since the general answer is now clear:

Was that from a primary source or from a summary of one?

Last edited: Jun 3, 2024 at 7:26 AM
21 16HPLC_Greg, LibrarianMeg, bri_stats and 18 others
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sophie_paris
Member
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890
Nov 2024
Paris, FR
Jun 5, 2024 at 9:56 PM#10

OP back with an update, since a thread like this is useless without one.

Follow-up — getting the denial reason in writing was the step that mattered. It named the criterion, and the criterion was a document I already had.

3 1BethLabQueen, ChrisMacros, KetoKyle
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