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ForumsBuyer Beware⚠ Swiss Chems FDA warning letter December 2024 — looking for input

⚠ Swiss Chems FDA warning letter December 2024 — looking for input

adam_van Thu, May 16, 2024 at 8:18 PM 20 replies 2,373 viewsPage 1 of 4
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adam_van
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May 16, 2024 at 8:18 PM#1

Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.

Red flags, in rough order of how much they should worry you: no verifiable address, no batch numbers, prices far under market, vendor-commissioned tests only, pressure toward irreversible payment, and shipping with no temperature control.

The bit I cannot resolve on my own is how people are distinguishing a supplier having a bad batch from a supplier on the way out.

Not looking for reassurance. Looking for the part I have got wrong.

39 9FranDenver, Dr.BariatricHTX, LindaRN_retired and 36 others
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Dr.GutHealth
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Minnesota
May 16, 2024 at 9:17 PM#2

This one has a reasonably settled answer, so here it is. Prices dramatically below market are the strongest single signal, and the reason is arithmetic rather than suspicion. Synthesis, testing, and cold-chain shipping have floors. A price well under the floor means something was skipped, and the two things that get skipped are testing and content.

Last edited: May 17, 2024 at 2:17 AM
38 8tyler_CSCS, VanRx_Mike, steve_okc and 35 others
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tony_orlando
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Orlando, FL
May 16, 2024 at 10:16 PM#3
Dr.GutHealth said:
Prices dramatically below market are the strongest single signal, and the reason is arithmetic rather than suspicion.

Agreed, with a caveat about community reputation: it is a lagging indicator. Reports arrive weeks after orders, so a supplier can look excellent for a month after quality has already changed.

If somebody has the primary source to hand I would rather cite it than paraphrase it.

37 7ZaraB_AL, JakeSmashed95, NauseaFreeNow and 34 others
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SleepDoc_PDX
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Sep 2024
Portland, OR
May 16, 2024 at 11:15 PM#4
adam_van said:
Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.

Can confirm the pattern adam_van describes. The pattern that distinguishes a bad batch from an exit is behaviour rather than product. A bad batch comes with communication, a reshipment offer and a batch number. An exit comes with slower replies, pressure toward less reversible payment methods, sudden discounting, and the same reassurance repeated without any new information. The product tells you less than the correspondence does.

36 6sophie_paris, mel_PDX, Dr.AddMedPHL and 33 others
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Dr.PainCLE
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Cleveland, OH
May 17, 2024 at 4:51 AM#5

Clinical perspective, offered as context rather than as advice.

Shipping damage protocol for vendor vetting orders: if your package arrives with visible damage, temperature excursion, or broken vials:

  • Photograph EVERYTHING before discarding packaging
  • Note the temperature of the cold pack (liquid = possibly too warm)
  • Contact the vendor within 24 hours with photos
  • Request a replacement shipment or refund
  • Do NOT use potentially compromised medication

Reputable vendors will replace damaged shipments without argument. If they push back, that's a red flag about the vendor.

Last edited: May 17, 2024 at 7:51 AM
35 5amy_econ_NJ, bbq_ray_KC, oliver_london and 32 others
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